Terms & Conditions
Last updated: May 15, 2026
1. Who you are contracting with
These terms govern your use of Glint (the "Service"), provided by Hooked ("we", "us"), a trading name operated by Hooked as sole proprietor. By using the Service you agree to these terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it.
2. The Service
Glint provides AI-assisted identification of rocks, minerals and gemstones from user-supplied photographs, including optional valuation and reporting features. Identifications are provisional and not a substitute for laboratory testing or professional appraisal.
3. Acceptable use
You must not (a) use the Service unlawfully or fraudulently; (b) infringe anyone's intellectual property; (c) upload malware, scrape, probe or otherwise interfere with the Service's security; (d) resell or redistribute the Service; or (e) attempt to reverse engineer or circumvent technical limits.
4. Accounts and content
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You retain ownership of photos you upload and grant us a limited licence to host and process them solely to provide the Service.
5. Intellectual property
© 2026 Hooked. All rights reserved. The Service — including all source code, object code, software, machine-learning models, prompts, training data curation, model weights, datasets, databases, user interface designs, layouts, "look and feel", graphics, illustrations, icons, photographs, audio, video, copy, documentation, APIs, schemas, and the underlying methods, workflows and architectures — is the exclusive property of Hooked and is protected by United States and international copyright, trademark, trade secret, patent and unfair-competition laws.
Trademarks. "Glint", "Glint™", "Hooked" and "Hooked™", together with associated logos, wordmarks and visual identity, are trademarks and/or unregistered common-law trademarks of Hooked. No right or licence to use any trademark is granted by these terms.
Limited licence. Subject to your compliance with these terms and your active paid or free plan, Hooked grants you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your own internal, non-commercial use. No other rights are granted, expressly or by implication.
Prohibited conduct. You shall not, and shall not permit any third party to: (a) copy, reproduce, republish, mirror, frame, distribute, sell, resell, sublicense, lease, rent or otherwise commercially exploit the Service or any part of it; (b) modify, adapt, translate or create derivative works of the Service; (c) reverse engineer, decompile, disassemble, decrypt or otherwise attempt to derive the source code, model weights, prompts, training data or underlying ideas of the Service, except to the extent this restriction is prohibited by applicable law; (d) scrape, crawl, spider, harvest, index, cache or systematically extract content, outputs or data from the Service, including by automated means; (e) use the Service or its outputs to train, fine-tune, evaluate or develop any competing or substantially similar product, model, dataset or service; (f) remove, obscure or alter any copyright, trademark or other proprietary notice; (g) clone, replicate or imitate the look and feel, user flows, page structures, naming conventions or distinctive design elements of the Service; or (h) use the Service in any manner that infringes Hooked's intellectual-property rights or any applicable law.
Reservation of rights. All rights not expressly granted to you in these terms are reserved by Hooked. Any breach of this section is a material breach and entitles Hooked to seek injunctive relief in addition to any other available remedies, without the obligation to post bond.
Feedback. If you submit suggestions, ideas or feedback about the Service, you grant Hooked a perpetual, irrevocable, royalty-free, worldwide licence to use them for any purpose without restriction or attribution.
DMCA / infringement notices. If you believe content on the Service infringes your copyright, send a written notice including the items required by 17 U.S.C. § 512(c)(3) to 1hooked2support3@gmail.com.
6. Service level
The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation, and disclaim all implied warranties to the fullest extent permitted by law. AI outputs may be inaccurate and must not be relied on for safety, financial or professional decisions without independent verification.
7. Payments and subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms.
Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your account.
8. Suspension and termination
We may suspend or terminate your access for material breach, non-payment, suspected fraud or security risk, or repeated policy violations. On termination your right to use the Service ends immediately.
9. Liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, special or incidental damages, including loss of profits, data or goodwill. Nothing in these terms excludes liability that cannot be excluded by law.
10. Changes
We may update these terms from time to time. Material changes will be notified via the Service or email. Continued use after changes take effect constitutes acceptance.
11. Contact
Questions about these terms: 1hooked2support3@gmail.com.